Settings overview
Settings holds everything about how Airmailer works for your business. Only owners can change settings; members can see them.
Sections
| Section | What it does |
|---|---|
| Automatic sending | Which drafts Pip sends without approval |
| Email design | Logo, font, accent colour, sign-off and footer address of every email |
| Writing style | How replies sound, and the writing rules Pip follows |
| Notifications | The email address told when a draft is awaiting approval, or when Pip couldn't answer an email in a conversation nobody is assigned to |
| Email addresses | Support address, forwarding address and sender name, and the switch that pauses Pip for all new email |
| Team | The people who can use Airmailer for your business, and their roles |
| Tags | Labels for grouping and finding conversations |
| Data retention | How long conversations are kept |
| Plan and billing | The plan, this month's usage and billing |
How an email is laid out
Every email Airmailer sends for you, replies and updates alike, uses one template with your email design:
┌─────────────────────────────────────┐
│ [Your logo] │
│ │
│ The reply, in your font │ ← links in your accent colour
│ │
├─────────────────────────────────────┤
│ Your business name │
│ Your footer address │
└─────────────────────────────────────┘
When changes apply
- Changes apply to new emails straight away.
- Emails already sent keep the design they were sent with.
- Everyone on your team sees the same settings.