Writing style
The writing style decides how every draft sounds. Set it under Settings > Writing style.
Options
| Option | Drafts sound |
|---|---|
| Warm | Warm and friendly |
| Crisp | Clear and to the point |
| Playful | Light and playful |
| Your own words | However you describe it |
Writing style controls the tone. For specific instructions, such as "never promise a delivery date", use writing rules.
Describing your own style
A short, specific description works best:
✗ nice
✓ friendly, warm and professional
✗ formal yet super casual and fun
✓ professional but approachable
✓ professional, helpful and concise. Use clear language without jargon.
Things to consider:
- Formality: formal, semi-formal or casual
- Warmth: warm, neutral or reserved
- Length: short and direct, or detailed
Examples
The same answer about returns, in two styles:
Casual and friendly
Hi! You've got 30 days from delivery to send anything back. Just make sure it's unused and in its original packaging.
Professional and formal
Thank you for your question about returns. Items can be returned within 30 days of delivery, unused and in their original packaging.
Checking the result
After changing the writing style, open a few new drafts in the Inbox and read them before approving. If they don't sound right, adjust the description. Rewrite with Pip on a draft asks Pip for a new version with your instructions, without changing the writing style.