Introduction to Airmailer

Airmailer transforms your marketing emails into two-way conversations. Instead of sending emails from a "noreply@" address, your customers can now reply directly to your marketing campaigns and receive intelligent, on-brand responses from your AI agent.

What is Airmailer?

Airmailer is an AI-powered email automation platform that:

• Enables customer replies: Turn one-way marketing emails into conversations
• Provides instant responses: Your AI agent responds to customer inquiries 24/7
• Maintains brand consistency: Every response matches your brand voice and visual identity
• Scales effortlessly: Handle thousands of customer replies without additional staff

How It Works

Customer receives marketing email
         ↓
Customer replies with a question
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Airmailer receives the reply
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AI Agent analyzes the question
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Agent searches your documents for relevant info
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Branded response sent to customer

The Email Flow

1. Inbound Email: A customer replies to your marketing email with a question
2. Processing: Airmailer's AI agent reads and understands the customer's intent
3. Knowledge Lookup: The agent searches your uploaded documents (policies, FAQs, product info)
4. Response Generation: A helpful, accurate response is crafted in your brand voice
5. Delivery: The response is sent with your branding applied

Key Features

End of noreply@ Emails

Stop sending emails that customers can't respond to. With Airmailer, every email becomes an opportunity for conversation.

AI-Powered Responses

Your AI agent understands context, retrieves relevant information from your documents, and crafts human-like responses instantly.

Complete Brand Control

Customize everything: your logo, colors, email templates, and the agent's tone of voice. Every response looks and feels authentically yours.

Full Visibility

Track every conversation in real-time. See what questions customers ask, how the agent responds, and monitor success rates through comprehensive analytics.

Team Collaboration

Invite team members to monitor conversations and manage your brand settings together.

Use Cases

• E-commerce: Handle product questions, shipping inquiries, and return requests automatically
• SaaS: Answer pricing questions, feature inquiries, and onboarding questions
• Marketing agencies: Manage client campaigns with smart email automation
• Customer support: Offload routine questions while humans handle complex issues

Getting Started

Ready to transform your email communication? Follow our Quick Start guide to set up Airmailer in just 5 minutes.

Architecture Overview

Airmailer consists of several key components:

| Component | Purpose | |-----------|---------| | Brand Settings | Configure your visual identity and email templates | | Documents | Upload policies and content that train your AI agent | | AI Agent | The intelligent responder that handles customer emails | | Conversations | View and manage all email threads | | Activity Dashboard | Monitor performance and track metrics | | Team | Manage access for your organization |

Each component is designed to work together seamlessly, giving you complete control over your automated email communication.