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Email Support Agent

Turn marketing emails into customer conversations.

Customers reply to your marketing emails with questions. Your Airmailer agent reads their message, checks your policies and product catalog, and sends a branded reply—in minutes, not hours.

Get your email agent
See pricing
100 emails/mo
Free to start.
Minutes
Not hours. Not days.
Your brand
Logo, colors, tone of voice.
EW

Emma Wilson

Just now

Hi! I saw the Rosie Midi Dress in your latest email - is it available in blue and size medium?

Airmailer

Checking inventory...

Airmailer

Luma Fashion

Just now · via Airmailer

Hi Emma! Great news - the Rosie Midi Dress is in stock in Ocean Blue, size Medium. Here's a direct link to add it to your cart: lumafashion.com/rosie-dress-blue-m

Workflow

Customer replies. Agent responds. You stay in the loop.

Every email is fully transparent. See what was read, what documents were referenced, and exactly what was sent. Step in anytime.

Email arrives
Customer emails in. Your agent captures intent and finds the right policies.
Customer questionSizing inquiry
Matched documentsReturns Policy
Features

Everything your agent needs to help your customers.

Upload your docs. Point to your web pages. Your agent learns your business and answers customers accurately, on brand, in minutes.

The end of noreply@
Customers want to reply to your marketing emails. Now they can. Your Airmailer agent handles the responses so every email becomes a conversation.
Setup in minutes
Add your Airmailer reply-to address in your email platform. Upload your docs or point to your web pages. You're live.
Pricing

Start free. Scale as you grow.

100 free email replies per month. No credit card. Upgrade when your customers start replying more.

Starter
Try it free
$0
per month
  • 100 email replies/month
  • 1 inbox
  • Upload documents
  • Full brand customization
Start free
Ready to talk to your customers?
Turn every marketing email into a conversation. Set up in minutes.
Get your email agentLog in
Ready to respondYes
Agent responds
Your agent writes the reply using your docs, your tone, your brand—and sends it.
Referenced
Returns Policy, Size Guide
Drafted
Response in your brand voice
Sent
Branded reply in the same thread
Always accurate
Your agent knows your return policy, T&Cs, product catalog, and stock levels. Answers are always up-to-date and consistent.
Fully branded
Your logo, colors, and tone of voice. Every reply looks and sounds like your best support rep wrote it.
Your team for the hard stuff
Your agent handles routine questions. Your support team focuses on complex issues that need a human touch.
Complete visibility
See every email, every document referenced, every response sent. Full audit trail for quality and compliance.
Growth
For growing brands
$79
per month
  • 1,500 email replies/month
  • 5 inboxes
  • Documents + web pages
  • Priority support
Get Growth
Enterprise
For high-volume brands
Custom
pricing
  • Unlimited replies
  • Unlimited inboxes
  • Dedicated success manager
  • SLA & onboarding
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